Having a Problem
Logging-In, Registering or Donating?
Here are some helpful hints that address
MOST problems encountered:
Not on mailing list
First -- to provide additional security for our credit
card system you must be on our e-mailing list.
here to join our e-mail list.
Need a Password?
If you are a new WTP supporter or have forgotten
your WTP password,
be sure to request that a password (new or existing) be sent to you by
entering your e-mail address & clicking on the link indicated.
Not logged on
Again, you must first "log-in" to the WTP system to perform certain
on-line transactions. If you need a first-time password or have
forgotten yours, please make sure you enter your current e-mail address on
the log-in page BEFORE you click to have your password sent to that e-mail
address. Usually, passwords are sent out immediately to the address you
After you get our e-mail, go back to the sign-in page, then to ensure
don't mis-type the password,
just COPY and PASTE the password back into the WTP log-in form
WITH your e-mail address and you're in!
You can then donate, join, etc. Just pick a menu option and you should have
no further problems.
If you don't receive a password please check to make sure your e-mail box
Although NOT typical, under certain processing & network conditions, your
password request might take several minutes to arrive. If your screen says,
"Password has been mailed to ..." the password is on the way.
"Cookies" & Java Scripting not enabled
ALSO -- if its not done already, you will need to temporarily enable your
browser to accept "cookies" and run Java Scripts. You can turn this off
immediately after logging in.
To easily change these settings on your
Internet Explorer browser, click on: Tools >
Internet Options > Advanced > then scroll down,
click the "check box" for Java and cookie related options. If indicated, you
may need to re-start your computer.
Old Browsers / Certain Apple Systems
If this still doesn't work, or the WTP page does not appear to display or
execute correctly in your browser you probably need to update your web
browser. Certain older versions of Netscape and Internet Explorer
cannot execute the ".asp" code embedded in the WTP log-in page or the
subsequent processing pages. Please note that there have also been
technical problems reported using certain Macintosh OS environments.
FREE browser updates are available at
Netscape.com and Microsoft.com.
For Registrations or donations, if all else fails, we can still process
credit card transactions via e-mail or regular mail. Please use one of the
mail-ready forms found on our the appropriate page, either
Simply e-mail it back to
firstname.lastname@example.org or drop it in the US Mail.
We also accept donations via PayPal
(please direct the payment to email@example.com) and you, of course, can
simply mail cash, checks or money orders directly to:
We The People Foundation
2458 Ridge Road
Queensbury, NY 12804
Again, Many Thanks for your support.